firefly

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firefly - Professional help desk system

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such as user authentication, profile management, and database abstraction. It is designed on PHP3, postgreSQL, and Apache.

As of Oct. 28, 2002, the maintainer addresses and home page and source code URLs are invalid. An Internet search has not turned up any current information about the program or its maintainer. If you have any information on this maintainer or the 'firefly' program, please write to '[email protected].'

Obtaining

Web page http://firefly.ocare.com/
Source tarball http://firefly.ocare.com/firefly-1.0.10.tar.gz
Version 1.0.10 (stable) released on 2004-01-20

Licensed under GPL.

This is not a GNU package.

Documentation

French user's guide available from http://firefly.ocare.com/doc_user.html; French system administrator's guide available from http://firefly.ocare.com/doc_admin.html

Support contacts

Help List	<[email protected]>
Developer List	<[email protected]>
Bug List	<[email protected]>
Support	Paid support, consulting, and training available from Open Care at <[email protected]> or http://www.ocare.com/

Project contacts

Maintainers	<[email protected]>
Developers	Emmanuel Incandela <[email protected]> Antoine Bajolet <[email protected]> Jean-Christophe Bourroux
Contributors	Stephane Desneux <[email protected]> Pascal David Frédéric Manson <[email protected]>
Sponsors	Open Internet Center

Related information

Interfaces	web
Source languages	PHP
Supported languages	PHP
Use requirements	Apache 1.3 server; PHP 3.0.17 (or later) and pgsql and gd modules; PostgreSQL 7.0.3 server
Related programs	Request Tracker

Entry information

License verified by	Janet Casey <[email protected]> on 2001-02-21
Entry compiled by	Janet Casey <[email protected]>

Categories

The copyright licensing notice below applies to this text. The software described in this text has its own copyright notice and license, which can usually be found in the distribution itself.

Permission is granted to copy, distribute, and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation; with no Invariant Sections, with no Front-Cover Texts, and with no Back-Cover Texts. A copy of this license is included in the file COPYING.DOC.

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